Legal

Privacy Policy

This policy is published in English; the English version governs.

Effective Date: August 15, 2026
Last Updated: August 17, 2026

Pristine Realty Roatan ("Pristine Realty Roatan," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting pristinerealtyroatan.com, requesting information about real estate, communicating with us, or otherwise interacting with our services.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, how we use cookies and advertising technologies, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide to us and information collected automatically when you use our website.

Information You Provide

When you submit a contact form, request property information, subscribe to communications, contact our sales team, or otherwise interact with us, we may collect information including:

  • Name
  • Email address
  • Telephone or WhatsApp number
  • Country or general location
  • Property interests and preferences
  • Property type preferences
  • Approximate budget or price range
  • Purchase or investment timeframe
  • Messages and communications you send to us
  • Marketing communication preferences
  • Other information you voluntarily provide

You are not required to provide personal information simply to browse our website.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain technical and usage information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate geographic location
  • Referring website
  • Advertising or campaign source
  • Pages visited
  • Time spent on pages
  • Website interactions
  • Links or buttons clicked
  • Date and time of visits
  • Cookie identifiers
  • Advertising identifiers
  • Campaign and conversion information

We use this information to understand website performance, improve our services, measure marketing effectiveness, and provide advertising where permitted.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests for property information.
  • Provide information about available properties and real estate opportunities.
  • Communicate with prospective purchasers, investors, and clients.
  • Schedule calls, consultations, property tours, or follow-up communications.
  • Manage prospective client relationships.
  • Maintain records of communications and inquiries.
  • Personalize website content and communications.
  • Send property updates and marketing communications when permitted.
  • Manage email subscriptions and communication preferences.
  • Measure advertising campaign performance.
  • Determine which advertising campaigns generate inquiries or other website actions.
  • Analyze website traffic and visitor behavior.
  • Improve our website, services, advertising, and customer experience.
  • Detect, prevent, and address fraud, security issues, or misuse.
  • Comply with applicable legal or regulatory obligations.
  • Establish, exercise, or defend legal rights.

Where required by applicable law, we will obtain consent before processing personal information for purposes that require consent.

3. HubSpot and Customer Relationship Management

We use HubSpot as a customer relationship management ("CRM"), marketing, analytics, and communication platform.

Information submitted through our website or otherwise provided to us may be stored and processed through HubSpot.

This information may include:

  • Contact information
  • Form submissions
  • Property interests
  • Lead source
  • Communications history
  • Website activity
  • Marketing preferences
  • Sales follow-up information

HubSpot may process this information on our behalf in connection with providing CRM, analytics, marketing, communications, and related services.

Where required, we provide appropriate notices and consent options before using personal information for marketing communications.

4. Cookies and Similar Technologies

Pristine Realty Roatan and our service providers may use cookies, pixels, tags, scripts, local storage, web beacons, and similar technologies.

These technologies may be used for several purposes.

Essential Cookies

Essential technologies are used to provide core website functionality, maintain security, and ensure the website operates properly.

Analytics Cookies

Analytics technologies help us understand:

  • How visitors find our website.
  • Which pages visitors view.
  • How visitors interact with the website.
  • How long visitors remain on particular pages.
  • How our website performs.

Advertising and Marketing Cookies

Advertising technologies may be used to:

  • Measure advertising performance.
  • Attribute website visits and inquiries to advertising campaigns.
  • Measure conversions.
  • Create advertising audiences.
  • Support remarketing or retargeting.
  • Personalize advertising where permitted.
  • Determine whether someone interacted with an advertisement before visiting our website.
  • Limit how frequently advertising is displayed.

Functionality Cookies

These technologies may remember visitor choices or preferences and provide enhanced website functionality.

5. Cookie Consent and Your Choices

Where required by applicable law, we request your consent before using non-essential cookies or similar tracking technologies.

Our website may provide a cookie consent or privacy preference tool that allows you to:

  • Accept optional cookies.
  • Reject optional cookies.
  • Select specific categories of cookies.
  • Control advertising personalization where applicable.
  • Change or withdraw your consent.

You may change your preferences through the Cookie Preferences option available on our website.

You may also control or delete cookies through your browser settings.

Rejecting or disabling certain cookies may affect some website features but should not prevent access to the basic functionality of the website.

6. Google Analytics and Google Advertising

We use or may use Google technologies in connection with website analytics, advertising, and campaign measurement, including:

  • Google Analytics
  • Google Ads
  • Google Tag
  • Google Tag Manager
  • Google Ads conversion tracking
  • Google advertising audience features
  • Google remarketing features
  • Google Consent Mode

These services may use cookies, device identifiers, and similar technologies to collect information about interactions with our website.

We use this information to measure website traffic, understand how visitors interact with our website, evaluate advertising performance, measure conversions, and improve our marketing.

7. Google Ads and Advertising Personalization

Pristine Realty Roatan uses Google Ads to advertise our properties and services online.

Third-party vendors, including Google, may show Pristine Realty Roatan advertisements on Google services and on other websites, applications, or digital properties across the Internet.

Google and other participating third-party vendors may use cookies and/or device identifiers to serve, personalize, deliver, measure, or improve advertisements based in part on someone's previous visits to our website or interactions with our advertising.

Where permitted and where appropriate consent has been provided, these technologies may be used for ads personalization and remarketing.

For example, a visitor who views information about a particular property or development may later see an advertisement from Pristine Realty Roatan on Google or another participating platform.

Visitors may manage how Google uses information for personalized advertising through Google's Ads Settings and advertising privacy controls.

Visitors may also reject applicable advertising cookies through our website's Cookie Preferences tool.

8. Google Ads Conversion Tracking

We may use Google Ads conversion tracking to measure actions taken after someone interacts with one of our advertisements.

Conversions we measure may include actions such as:

  • Submitting a property inquiry.
  • Requesting more information.
  • Visiting specific property pages.
  • Clicking a telephone number.
  • Clicking a WhatsApp contact option.
  • Initiating contact with our sales team.
  • Completing a contact or lead form.

This information helps us determine whether our advertising is effective.

Where required, advertising and conversion measurement technologies operate according to the visitor's consent choices.

9. Google Consent Mode

Our website may use Google Consent Mode to communicate visitors' cookie and advertising consent preferences to Google.

Depending on a visitor's consent choices, Google technologies may adjust how they store or process information for purposes such as:

  • Analytics
  • Advertising measurement
  • Advertising storage
  • Sending advertising-related user data
  • Ads personalization

Consent Mode works together with our website's cookie consent mechanism and does not replace the visitor's ability to accept, reject, or manage applicable cookies.

10. Remarketing and Retargeting

We may use remarketing and retargeting technologies to advertise to people who have previously interacted with our website.

These technologies generally use cookies, advertising identifiers, device information, and website interaction information.

Where required by law or applicable advertising platform requirements, remarketing and advertising personalization will only be used after appropriate consent has been obtained.

Visitors may opt out of applicable remarketing and personalized advertising by:

  • Rejecting advertising cookies through our Cookie Preferences controls.
  • Changing their cookie preferences after making an initial selection.
  • Using Google's Ads Settings and advertising privacy controls.
  • Configuring applicable browser privacy controls.

11. Customer Data and Advertising Platforms

If we use information submitted directly to us for advertising measurement, audience creation, or similar advertising functionality, we will only do so in accordance with applicable laws and applicable advertising platform policies.

We may provide information to advertising and measurement providers that perform services on our behalf.

Where legally required, we will obtain consent before personal information is shared or used for these advertising purposes.

We do not use personal information collected from sources that we are not permitted to use for advertising purposes.

12. Other Analytics, Advertising, and Communications Services

We may use additional third-party service providers to support activities such as:

  • Digital advertising
  • Social media advertising
  • Website analytics
  • Conversion measurement
  • Customer relationship management
  • Email marketing
  • Website hosting
  • Website security
  • Form processing
  • Communications

If we introduce material new uses of personal information or technologies that significantly change our privacy practices, we may update this Privacy Policy accordingly.

13. How We Share Personal Information

We may share or make personal information available to trusted service providers that assist us in operating our website and conducting our business.

These may include providers of:

  • CRM services
  • Website hosting
  • Analytics
  • Advertising and advertising measurement
  • Email marketing
  • Communications
  • Website development
  • Security
  • Cloud storage
  • Business administration

These providers may process information as necessary to provide services to us and subject to applicable agreements and privacy requirements.

We may also disclose personal information:

  • When required by applicable law or lawful legal process.
  • To protect our rights, property, users, clients, or security.
  • To investigate fraud, misuse, or security incidents.
  • In connection with a merger, acquisition, restructuring, financing, sale, or transfer of business assets.
  • To professional advisers where reasonably necessary.
  • When you request or authorize us to do so.

14. Sale or Sharing of Personal Information

Pristine Realty Roatan does not sell personal information for monetary compensation as part of its ordinary business operations.

However, certain privacy laws may define some uses of advertising cookies, pixels, or similar technologies as a "sale," "sharing," or use of information for targeted or cross-context behavioral advertising.

Where such privacy rights apply, visitors may exercise available opt-out rights through our Cookie Preferences controls or by contacting us.

15. Marketing Communications

If you request information, subscribe to communications, or provide the appropriate consent, we may send you communications relating to:

  • Properties
  • New listings
  • Real estate developments
  • Investment opportunities
  • Property availability
  • Events
  • Company news
  • Related products or services

Where required, consent to receive marketing communications will be separate from the information necessary for us to respond to a property inquiry.

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in those communications.

You may also contact us directly to update your communication preferences.

Opting out of marketing messages will not prevent us from responding to a specific inquiry you initiated or from sending necessary communications relating to an existing business relationship.

16. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and to meet legitimate operational, legal, accounting, security, and business requirements.

Retention periods may vary depending on:

  • The type of information collected.
  • The nature of our relationship with you.
  • The purpose for which the information was collected.
  • Applicable legal requirements.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

17. International Data Processing

Pristine Realty Roatan operates from Honduras.

Our service providers may operate servers or process information in other countries, including the United States and other jurisdictions.

As a result, personal information may be transferred to or processed in countries whose privacy or data protection laws differ from those of your country of residence.

Where required by applicable law, appropriate safeguards may be used in connection with international transfers of personal information.

18. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, loss, or misuse.

However, no website, internet transmission, electronic storage system, or information system can be guaranteed to be completely secure.

19. Your Privacy Rights

Depending on where you reside and applicable privacy laws, you may have rights concerning your personal information.

These may include the right to:

  • Request access to personal information we maintain about you.
  • Request correction of inaccurate information.
  • Request deletion of personal information.
  • Withdraw consent where processing is based on consent.
  • Object to or restrict certain processing.
  • Request portability of certain personal information.
  • Opt out of certain targeted advertising.
  • Opt out of certain sales or sharing of personal information where applicable.
  • Unsubscribe from marketing communications.
  • Request information concerning how personal information has been used or disclosed.

These rights are subject to applicable legal requirements and exceptions.

To make a privacy request, contact:

sales@pristinerealtyroatan.com

We may need to verify your identity before completing certain requests.

Where required by applicable law, we will not discriminate against individuals for exercising their privacy rights.

20. U.S. Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws where those laws apply to our activities.

Depending on the jurisdiction, those rights may include the ability to:

  • Access personal information.
  • Correct personal information.
  • Delete personal information.
  • Obtain certain personal information in a portable format.
  • Opt out of certain targeted advertising.
  • Opt out of certain sales or sharing of personal information.
  • Appeal certain privacy decisions.

Requests may be submitted through the contact details provided in this Privacy Policy.

21. European Economic Area, United Kingdom, and Other Consent-Based Jurisdictions

Visitors from jurisdictions requiring consent for certain analytics, advertising, or personalization technologies may be presented with a consent mechanism before those technologies are used.

Where required, visitors will be provided with options to:

  • Accept optional cookies.
  • Reject optional cookies.
  • Manage cookie categories.
  • Control ads personalization.
  • Withdraw or modify consent.

Where applicable, these choices may be communicated to analytics and advertising providers, including Google, through consent management technologies.

22. Children's Privacy

Our real estate services are intended for adults and are not directed toward children.

We do not knowingly collect personal information from children for real estate marketing purposes.

If you believe that a child has submitted personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, remove the information.

23. External Websites and Third-Party Services

Our website may contain links to third-party websites or services, including:

  • Property resources
  • Mapping services
  • Social networks
  • Messaging applications
  • Advertising platforms
  • Other external websites

We are not responsible for the privacy, security, or data practices of third-party websites or services.

We encourage visitors to review the privacy policies of those services.

24. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to:

  • Our website.
  • Our services.
  • Technologies we use.
  • Advertising or analytics providers.
  • Privacy regulations.
  • Business practices.

When changes are made, we will update the "Last Updated" date at the top of this Privacy Policy.

25. Contact Us

Questions, requests, or concerns relating to this Privacy Policy or our treatment of personal information may be directed to:

Pristine Realty Roatan
French Harbour, Roatán
Bay Islands, Honduras

Email: sales@pristinerealtyroatan.com
Website: pristinerealtyroatan.com